Privacy Policy

 

Effective Date: 05/05/2025

At Genix Cyber, we are dedicated to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our services and platforms. By using our services, you consent to the practices outlined in this policy.

 

1. Personal Information We Collect

We may collect the following categories of personal information:

Business Contact Information:

We collect details such as your first name, last name, job title, company name, business address, business email, and business phone number. If you provide additional information, such as a personal email address or phone number, we may collect this data as well.

Technical and Device Information:

To improve your experience with our services, we collect technical data related to your device, such as your IP address, browser type, device ID, operating system, and internet service provider (ISP). Additionally, if access to certain features requires logging in, we may store your login credentials (username, password) to authenticate access.

Payment and Subscription Information:

If you make a purchase or subscribe to our services, we may collect financial information such as credit or debit card numbers, billing addresses, or other relevant payment data.

Audio and Visual Data:

If you attend a Genix Cyber event, whether in-person or virtual, we may record audio and/or visual content, such as video or images. We may also capture your professional biography or other personal details you choose to share. If you upload a profile picture or link to social media, we collect that information as well. Photographs, interviews, and event recordings may also be used for documentation purposes.

Cookies and Analytics Information:

We use cookies, local storage, and other similar technologies to enhance functionality, personalize content, and improve the performance of our websites and platforms. These technologies help us understand user behavior, track engagement metrics, and provide relevant advertising or content across multiple devices.

Feedback and Interaction Data:

We offer online forums, surveys, and blogs where you can engage with us and other users. Participation in these activities may result in the collection of personal information, including posts, feedback, and comments you share. We may use this information to improve our services but are under no obligation to retain or publish your contributions.

 

Personal Information from California Consumers (CCPA):

In compliance with the California Consumer Protection Act (CCPA), we may collect the following categories of personal information about California residents:

Identifiers: Name, email address, physical address, and phone number.

Commercial Data: Purchase records and transaction history.

Internet Activity: Details of your use of our websites or platforms, including technical data.

Geolocation: Approximate location based on your IP address.

Audio/Visual Data: Recordings or images from Genix Cyber events or interactions.

 

2. When Do We Collect Your Personal Information?

We collect personal information from you in various situations when you interact with our services. Below are the scenarios in which we may collect different types of personal data:

Business Contact Information:

We collect your business contact information when you:

1. Register to attend or participate in an in-person or virtual event, such as a webinar, seminar, or conference.
2. Enroll in contests, promotions, or sweepstakes organized by Genix Cyber.
3. Subscribe to SMS or email alerts related to our services and offerings.
4. Download resources such as white papers, case studies, or other materials from our platforms.
5. Consent to being recorded during phone calls, virtual meetings, or webinars for documentation purposes.
6. Log in to access specific features or secure portals on our website.
7. Visit our office locations for in-person consultations or events.
8. Participate in loyalty or reward programs (e.g., partner reward initiatives).

 

Technical and Device Information:

1. We collect technical and device data when you:
2. Visit our website, social media platforms, or other digital channels.
3. Log in to access personalized features or portals.
4. Sign up for or use a trial version of our products or services.

 

Financial and Subscription Information:

We gather financial and subscription details when you:

1. Make a purchase or transaction for any of our services or offerings.
2. Register for paid events or webinars where a fee is charged by Genix Cyber.

 

Audio and Visual Data:

We collect audio and visual data when you:

1. Attend or participate in Genix Cyber-hosted in-person or virtual events.
2. Join partner-hosted events or online sessions that are recorded.
3. Engage in recorded phone calls or conference calls with our team.
4. Choose to personalize your account by uploading a profile photo or linking social media profiles.

 

Cookies and Analytics Technologies:

We use cookies and other analytics technologies when you:

1. Visit our websites and engage with our online platforms.
2. Log in to access secure areas or personalized content.
3. Sign up for or use a free product trial.

 

If you prefer not to be tracked by cookies, most web browsers provide options to:

1. Receive notifications when cookies are being sent, allowing you to decide whether to accept them.
2. Disable cookies entirely or delete existing cookies.

 

Please note that blocking or disabling cookies may impact the performance and functionality of our websites.

 

3. How Do We Use Your Personal Information?

We use your personal information to support our business operations, enhance your experience, and deliver the services you request. The ways we use your information include the following:

Providing Requested Content and Communications: We use your details to send you white papers, reports, newsletters, event information, and other materials that you have specifically requested.

Managing User Accounts: Your information helps us create, maintain, and administer your user account, including login credentials, access permissions, and user preferences.

Sending Alerts and Notifications: We communicate with you through email, SMS, or other channels to provide important updates and service-related notifications about our products and services.

Marketing and Promotional Outreach: We may share information about our offerings, product updates, and services that are relevant to your interests, provided you have not opted out of such communications.

Analyzing Feedback and Engagement: Your input from surveys, questionnaires, and polls is used to improve our services and understand customer needs.

Following Up on Referrals: When a partner or third party refers you to us and we have a lawful basis or your consent, we may reach out to you. Our partners support the delivery of cybersecurity services and solutions.

Securing Assets and Infrastructure: We monitor and protect our websites, technology platforms, physical office locations, and intellectual property to maintain a secure environment.

Identifying and Resolving Issues: Your data may be used to diagnose and resolve problems within our systems or services to ensure optimal performance.

Supporting Cybersecurity Operations: We use personal information to maintain endpoint protection, secure networks, and support threat detection and prevention activities.

Preventing Fraud and Complying with Laws: We use your information to detect fraud, investigate suspicious activity, respond to legal requests, and meet regulatory and contractual obligations.

Enforcing Terms of Use: We may use your information to ensure compliance with our terms and conditions, including those related to free trials and product evaluations.

Managing Business Transactions: If there is a merger, acquisition, or other business transition, your information may be used as part of that process.

Protecting Health and Safety: When necessary, we may use your information to protect your safety or the safety of others.

Engaging with Professional Advisors: We may share your information with legal, auditing, insurance, or financial service providers as required for business operations.

Interacting with Third Parties at Your Direction: If you give consent or direct us to work with a specific partner or reseller, we may share your information accordingly.

In the last 12 months, these categories of data may have been shared with service providers, affiliates, partners, and event sponsors in accordance with the purposes described above. Contact details provided for alerts or notifications are not shared with third parties for advertising purposes and are handled in accordance with our terms and conditions.

 

4. Sources of Personal Information

We collect personal information through your direct interactions with us, whether online or in person. We also obtain personal information from other sources that we believe are authorized to share it with us based on your consent or another legal basis.

These sources include:

1. Partners and resellers who promote and distribute our solutions and may share relevant customer data
2. Related companies within our organization that provide shared services or infrastructure
3. Social media platforms, where you have made information public or have granted us permission to access your data
4. Data brokers and aggregators who provide demographic, business, or technical data
5. Content platforms that host user-generated materials such as business reviews or public posts
6. Communication providers such as email or messaging services, when you have allowed access
7. Referrers who may use a referral tool to submit your name and email address to us
8. These sources help us maintain accurate records, provide relevant content, and improve how we serve users and customers.

 

5. Sharing Your Personal Information

We may share your personal information with trusted third parties when it is necessary to operate our business, deliver our services, comply with legal obligations, or fulfill a request from you.

Entities we may share your information with include:

1. Companies within our corporate group that provide supporting services
2. Service providers who help deliver, maintain, or support our offerings or fulfill your specific requests
3. Professional advisors such as legal counsel, auditors, insurance providers, and financial institutions
4. Government authorities or legal entities when required to comply with laws, court orders, or investigations
5. Your employer or organization, if they manage your access to our offerings
6. Security and fraud investigators working to detect or prevent illegal or unauthorized activities
7. Online advertising and analytics providers, if applicable and allowed under law, to deliver relevant advertising content. You may opt out of personalized advertising using industry opt-out mechanisms
8. Event sponsors, if you sign up for a co-hosted or sponsored event. In such cases, their privacy policies will also apply
9. Contest or promotional sponsors when you voluntarily register or participate
10. Sales and distribution partners, when relevant to delivering offerings you have requested.

In the last 12 months, we have shared certain types of personal information with advertising partners to support marketing efforts. This may qualify as a “sale” or “sharing” under certain privacy laws such as the CCPA.

However, any contact information you provide specifically for alerts or notifications related to our offerings is not shared with third parties for advertising and is handled in accordance with our terms and policies.

 

7. Legal Basis for Processing Personal Data

Where data privacy laws such as the GDPR in the European Union or the United Kingdom require a lawful basis for processing personal information, the reason for collecting and using your data will depend on the context and type of interaction.

We may process your personal information based on the following legal grounds:

Consent: When you subscribe to newsletters, register for events, download resources, request product information, or participate in surveys, we rely on your permission to send you communications about our services. You may withdraw your consent at any time.

Contractual necessity: If you represent an organization that has a business relationship with us, or if you register for a trial, we may need your personal data to fulfill our obligations under that agreement.

Legitimate interests: We may use your data to operate and improve our services, respond to your inquiries, or communicate relevant information about our offerings. Where local laws permit, this includes sending marketing emails or making calls, depending on your preferences.

Legal obligations: Some processing activities are necessary to comply with laws, such as tax regulations or business recordkeeping requirements.

Cookies and similar technologies: When visiting our websites, you may encounter cookies that require your consent, depending on your location. These tools help us improve site performance and personalize your experience.

Whenever we rely on our legitimate interests as a basis for processing, we ensure that your rights and expectations are respected and that the impact on your privacy is minimized.

 

8. Security Measures to Protect Your Information

We implement technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. These include secure data storage, encryption, access controls, and regular reviews of our data handling procedures.

Although we take every reasonable precaution, no method of transmitting information over the internet or storing it electronically can be completely secure. Therefore, we cannot guarantee the absolute security of any data shared online.

If you use a portal or service that requires authentication, you are responsible for keeping your password or access credentials confidential. Only individuals with authorized access should use secure or restricted areas of our systems.

For additional details on our security practices, or to raise a concern, you may contact our Privacy Office. You can also find further information at our Trust Center.

 

8. Retention of Personal Data

We keep personal data only as long as needed to achieve the purpose for which it was originally gathered. This includes complying with legal, regulatory, contractual, or operational obligations. Retention periods may vary based on the type of data, the nature of the services provided, and applicable legal requirements.

In some cases, we may keep personal data beyond the original purpose if it supports legitimate business interests, legal defenses, audit obligations, or compliance with applicable laws. Where data is aggregated or de-identified, it may be stored indefinitely or as permitted by law.

Backups or archived copies of data that are part of routine system maintenance or disaster recovery processes may also contain personal information. These will be retained in line with internal retention policies and applicable regulations.

 

9. Adherence to Privacy Frameworks

To support lawful data transfers and international compliance, we follow privacy frameworks and safeguards that govern cross-border data handling. If personal information is transferred outside the jurisdiction where it was originally collected, we ensure adequate protection is in place through recognized legal mechanisms.

 

10. Individual Privacy Rights

Your rights related to personal data may vary based on applicable laws and privacy frameworks. Subject to those laws and frameworks, you may be entitled to the following:

• Access your personal data and request corrections or deletion
• Object to or restrict the processing of your personal information
• Request the transfer of your data to another party in a structured format
• Withdraw consent where it has been given, without affecting the lawfulness of processing already carried out
• Lodge a complaint with us or a relevant data protection authority

If your personal data has been shared with us by your employer, who is our customer, please direct your privacy-related requests to them. In such cases, we are processing data on their behalf and are bound by agreements that may prevent us from responding directly.

 

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights, including:

• The right to know what personal data is collected, used, shared, or sold
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to opt out of the sale or sharing of your personal information
• The right to limit the use or disclosure of sensitive personal data (please note, we do not collect or share sensitive personal data)
• The right to non-discriminatory treatment for exercising your privacy rights
• The right to appoint an authorized agent to act on your behalf

 

To exercise these rights, you may submit a request through our Privacy Rights Request Form or email us at info@genixcyber.com. Include your full name and email address so we can verify your identity and respond accordingly. If you are acting on someone else’s behalf, we may ask you to provide evidence of your authorization, such as a signed permission form or power of attorney.

To opt out of the sale or sharing of your personal information, you may submit a request via our Opt-Out Form, email info@genixcyber.com, or click the “Your Privacy Choices” link at the bottom of our website. You can also use a browser-based opt-out signal such as the Global Privacy Control (GPC). If we do not have your personal data on file, we will apply the opt-out request based on your browser information.

You can also reach us directly at:

384, Northyards Boulevard NW,

Building 100, Suite190,

Atlanta GA – 30313

(470) 973-2909

info@genixcyber.com

advisory@genixcyber.com

 

11. Updates to This Notice

We may revise this Privacy Notice at any time to reflect changes in our practices, legal requirements, or services. When we update the notice, we will revise the “effective date” accordingly. We encourage you to review this notice regularly to stay informed about how we protect your information.