Enhance Customer Engagement and Security with Genix
Unify, personalize, and secure your customer experience with Genix’s Customer Identity and Access Management (CIAM) solution.
Streamline Access, Personalize Engagement: A Frictionless
Customer Journey
In today’s digital landscape, customer expectations are high. They demand a seamless and secure journey across all your touchpoints. Genix CIAM delivers just that, empowering your customers with convenient access while safeguarding their data with robust security features.
Features
Effortless Registration & Login
Welcome new customers with user-friendly registration forms that are clear and concise. We help you avoid overwhelming them with unnecessary information requests.
Simplify registration and potentially boost sign-up rates by allowing customers to leverage existing social media credentials (e.g., Facebook, Google) to access your services.
Keep users engaged with single sign-on (SSO). Once logged in, they can seamlessly access multiple applications within your ecosystem without needing to re-enter credentials for each one.
Empowering Self-Service Account Management
Put your customers in control. Allow them to independently update their profile information (e.g., name, contact details, preferences) within their accounts.
Promote strong password hygiene by empowering users to change their passwords directly through a self-service portal. This reduces reliance on IT support for password resets.
Ensure a smooth experience even if users forget their passwords. Our solution offers self-service options like email or security question verification for easy password resets.
Build trust and transparency by allowing customers to control their data privacy. Our CIAM solution empowers them to manage what information is collected and how it’s used.
Granular Access Control for Enhanced Security
Define fine-grained access controls to ensure only authorized users have access to specific resources or functionalities within your applications. This minimizes exposure to sensitive information.
Some Genix CIAM plans offer adaptive authentication, which dynamically adjusts security requirements based on factors like user location, device type, or login attempt history. This adds an extra layer of security for high-risk scenarios.
Simplify adding new users and deactivating accounts when access is no longer required. Genix CIAM helps streamline user lifecycle management and reduce security risks associated with inactive accounts.
Multi-Factor Authentication (MFA) for Adaptive Security
Our CIAM solution seamlessly integrates with leading MFA providers, offering a wide range of options to suit your security needs.
Genix CIAM goes beyond basic MFA by offering adaptive challenges. This means the system can dynamically adjust the verification method based on factors like user location, device type, or login attempt history.
We prioritize a user-friendly experience. Genix CIAM offers various MFA factors, including SMS codes, mobile authenticator apps, push notifications, and security tokens, allowing users to choose their preferred method.
Unlock Insights with Real-time Intelligence & Analytics
Genix CIAM goes beyond access management. Our solution provides valuable insights into customer behavior and preferences through advanced analytics.
Gain insights into user registration trends, login behavior, and access patterns. This information can be used to identify areas for improvement and personalize the user experience.
Simplify compliance with data privacy regulations. Genix CIAM generates reports on user consent and data access, making it easier to demonstrate compliance with regulations like GDPR and CCPA.
Why Genix?
Smooth User Experience
Boost customer satisfaction with a smooth and secure login process.
Enhanced Security
Protect your customer data and your business with robust access controls and multi-factor authentication.
Simplified Compliance
Navigate data privacy regulations with ease through built-in consent management features.
Scalability and Flexibility
Our solution adapts to your growing needs, whether you’re a small business or a large enterprise.